Why Us? Quality Power Supply Repair Service
We recently asked our customers, "How likely is it that you would recommend Siress Enterprises in the future?" Based on a scale of 0 (not likely) to 10 (highly likely), 83% rated us a 9 or 10. Another 15% gave us 7 or 8. It is our goal to offer you the very best service in the industry. When we fail to meet your expectations, we do everything we can to remedy the situation. That is our promise to you for trusting us with your business.
Meeting the ISO9001:2008 International Quality Management standard which we are certified to and audited on a regular basis is a sign of our dedication. Watch for those that claim to meet this standard which is easy to state but requires commitment and dedication to acquire and maintain. Always look for their published certificate if they claim to be certified.
Normal repair turn-around time is 15 business days. If you have a critical situation, we offer an expedite service of 48 hours from the time we receive your supplies.
Our repair pricing is well below the OEM's pricing. We use high quality replacement components and durable shipping materials. If we are unable to repair your supply, there is no charge.
Our warranty returns are less than 2%. We offer a three-month warranty on your harsh-environment supplies. In addition, we offer a one-year warranty on your refurbished supplies and a six-month warranty on all your other supplies.
A harsh-environment supply is any unit that is placed in water-treatment plants, dirty environments, or heavy-chemical situations.
We realize not everyone has the same requirements. We are able to offer you dock-to-stock programs, shipments in customer-provided boxes, drop shipping, and failure reports on request.